The Ideal Process
Ideal Surfaces, Inc. provides more than just the fabrication and installation of countertops. To better serve our dealers, we have two installation locations – Lake Mills, WI and West Bend, WI. Our services include but are not limited to certified teams, customer care, product knowledge, sample requests, and sales reviews.
DEALER SUPPORT
Providing the best customer service possible to our dealers and their customers through built-in displays, meetings, reviews, samples, brochures, and education. Our West Bend location offers a Cambria slab gallery. Have your dealer contact us to schedule a slab viewing.
COUNTERTOP QUOTE
Contact your dealer to email your quote request to Christine at quoting@idealsurfaces.net. Pricing (usually within 24 hours) will be emailed to you through our quoting software with a link to your estimated quote.
FIELD MEASURE
Our countertop measure technicians use a laser measuring system for precise dimensions and accuracy when onsite measuring for Cambria countertops.
DRAFTING
After the measure is completed a final drawing is emailed for approval.
PROGRAMMING
Upon receipt of the approved drawing, the job is sent to our programming department.
FABRICATION
Fabrication of the Cambria countertops begins when programming is complete.
INSTALLATION
Our team of professional countertop installers are Cambria Certified and will provide the best countertop installation experience in the industry.
Dealers and designers are welcome to join us for a Lunch n’ Learn and experience our process from start to finish – including a fabrication facility tour. Please contact us if you are interested in attending the next available Lunch n’ Learn. Check out the full process below in a time-lapse video of the entire life of a Cambria slab. We’ll take you on a journey from the time it reaches our fabrication facility, to the moment it’s prepped and polished for the customer in their home.
